Chapter Wise Questions for the Subject Management Information System(MIS) Mumbai University

Chapter Wise Questions for the Subject Management Information System(MIS) Mumbai University.

Chapter 1

Introduction To Information Systems (IS): Computer Based Information Systems,

Impact of IT on organizations, Importance of IS to Society. Organizational Strategy,

Competitive Advantages and IS

1.  What is data?

2.  What is information?

3.  What is MIS? What are the goals of MIS?

4.  State and explain any five characteristic of a good Management Information System?

5.  How data differ from information?

6.  How data transform into information?

7.  What is a computer based Information System?

8.   Mention major capabilities of Information System?

9.  Discuss some disadvantages of (a) telepresence robots; (b)autonomous cars; and (c) drones.

10.         Can the terms data, information, and knowledge have different meanings for different people?

11.         What is a business process?

12.         What are the strategic information system?

13.              Describe the components of Computer-Based Information System?

14.               Explain how information system provide support for knowledge worker?

15.               How does IT impact organisation?

16.               Discuss several ways in which IT impact IT impact employees at work?

17.              Describe How IT might change the manager Job?

18.              Describe the various types of computer-based information systems in an organization?

19.              Discuss Importance of Information Systems to Society?

20.              List down the types of support provided by Accounting IS, finance IS, production/operations management (POM) IS, marketing IS, and human resources IS?

21.              Describe the several business process carried out at  (eg. University)?

22.              Descibe the cross functional business process, and provide several example of such processes?

23.              Pick any one process identify its inputs, outputs,customers, and resources . How does a process create value of its customer?

24.              What is a business process reengineering?

25.              What is a business process improvement?

26.              What is a business process management?

27.              What strategy company use to get competitive advantage?

28.              Discuss some of the pressure that characterizes the modern global business environment?

Chapter 2

Data and Knowledge Management: Database Approach, Big Data, Data warehouse and

Data Marts, Knowledge Management

Business intelligence (BI): Managers and Decision Making, BI for Data analysis and

Presenting Results

29.         What is a business intelligence?

30.         What are the difficulties involved in managing the data?

31.         Define Data Governance , Master Data and Transactional Data?

32.         What is a data model?

33.         What is a primary key and secondary key?

34.         What is a Foreign key?

35.         What is an Entity and an Attribute?

36.         What are the benefits of data Dictionary?

37.         Desricbe how structured query language works?

38.         What is a knowledge Management?

39.         What is the difference between Tacit knowledge and explicit knowledge?

40.         What are the problems associated with poor-quality data? 

41.         Describe multi dimensional analysis?

42.         Whats a real time BI?

43.         Discuss ways that common challenges in managing data can be addressed using data governance?

44.         Define Big Data, and discuss its basic characteristics?

45.         Explain how to interpret the relationships depicted in an entity-relationship diagram?

46.         Discuss the advantages and disadvantages of relational databases?

47.         Explain the elements necessary to successfully implement and maintain data warehouses?

48.         Describe the benefits and challenges of implementing knowledge management systems in organizations?

49.         Describe how company can use Big data to gain competitive advantage?

50.         Differentiate between data warehouse and data mart?

51.         Describe the characteristics of a Data warehouse?

52.         What are three possible architectures for data warehouses and data marts in an organisation?

53.         Describe the knowledge management system cycle?

54.         What are the implications of having incorrect data points in your Big Data? What are the implications of incorrect or duplicated customer data? How valuable are decisions that are made based on faulty information derived from incorrect data?

55.         Explain the difficulties involved in managing data?

56.         What is master data management? What does it have to do with high-quality data?

57.         Describe the business management approach proposed by Simon?

58.         Provide examples of different ways that organizations make use of business intelligence (BI).

59.         Explain the value that different BI applications provide to large and small businesses?

60.         Identify and Discuss three basic targets of BI?

61.         Discuss the breadth support provided by the BI applications to organisational employee?

62.         What are the two basic operation of data mining?

63.         What is the purpose of DSS?

64.         What is a Dashboard? Why are Dashboard so valuable to employee?

65.         Discuss the strategic benefits of BI systems.

Chapter 3

Ethical issues and Privacy: Information Security. Threat to IS, and Security Controls

66.         What does a code of Ethics contain?

67.         Describe the fundamental tenets of ethics?

68.         Describe the issue of privacy as it is affected by IT?

69.         Discuss how privacy issue can impact transborder data flows? 

70.         How important are backup plans and fi le backup procedures to small businesses?

71.         Why is it important to protect customer information in businesses of any size?

72.         Define Information security?

73.         Differentiate among a threat ,an exposure and a vulnerability?

74.         Why are skill needed to be a hacker are decreasing?

75.         What is an unintentional threat to an information system?

Chapter 4

Social Computing (SC): Web 2.0 and 3.0, SC in business-shopping, Marketing,

Operational and Analytic CRM, E-business and E-commerce – B2B B2C. Mobile

commerce.

76.   Differentiate Between blogs and wikis.

77.   Differentiate between social networking website and corporate social network.

78.   Describe six Web 2.0 tools and two major types of Web 2.0 sites.

79.  Describe the benefits and risks of social commerce to companies.

80.  Identify the methods used for shopping socially.

81.  Discuss innovative ways to use social networking sites for advertising and market research.

82.  Describe how social computing improves customer service.

83.  Discuss different ways in which human resource managers make use of social computing.

84.  Briefly descirbe the benefits of social commerce to customer.

85.  Briefly describe the risks of social commerce to business.

86.  Describe how collaborative consumption can be disruptive to traditional organizations. How might the organizations respond to this challenge?

87.  Why are rating , review and recommendations so important to potential customers?

88.  Define collaborative consumption and describe how collaborative consumption is a green phenomenon?

89.  Is social advertising more effective than advertising without a social component? Why  or why not?

90.  Describe how marketing professionals use social network to perform market research?

91.  Discuss why social computing is so important in customer relationship management?

92.  Describe how social computing improves customer service?

93.  Describe why Linkedln has become so important in the recruiting process?

94.  If you are looking for a job what is major problem in restricting your search to social  networks?

Chapter 5

Computer Networks Wired and Wireless technology, Pervasive computing, Cloud

computing model.

95.  Compare and contrast the two major types of networks.

96.   Describe the wireline communications media and transmission technologies.

97.  Describe the most common methods for accessing the Internet.

98.  Explain the impact that networks have had on business and everyday life for each of the six major categories of network applications.

99.  What are the primary business reasons for using networks?

100.  what is the diference between LANs and WANs?

101.  Describe and enterprise network?

102.  Compare and contrast the three wireline communication channels?

103.  Describe the various Ethernet and TCP/IP protocol?

104.  Differentiate between client/server computing and peer-to-peer processing?

105.  Describe the various ways that you can connect to the internet.

106.  identify each part of an internet address.

107.  what are the functions of browsers?

108.  Describe the difference between the internet and world wide web?

109.  Discuss some network applications and the tools and technologies that support each one?

110.  Identify the business conditions that have made videoconferencing more important?

111.  Differentiate between e-learning and distance learning?

112.  Describe virtual universities?

113.  what is telecommuting? do you think you would like to telecommute? Why or why not?

114.  Identify advantages and disadvantages of each of the four main types of wireless transmission media.

115.  Explain how businesses can use technology employed by shortrange, medium-range,  and long range networks, respectively.

116.  Provide a specific example of how each of the five major m-commerce applications can benefit a business.

117.  Describe technologies that underlie pervasive computing, providing examples of how businesses can utilize each one.

118.  Explain how the four major threats to wireless networks can damage a business.

119.  Describe the most common type of wireless devices?

120.  Describe the various types of transmission media?

121.  What is a Bluetooth? What is a WLAN?

122.  Describe Wi-Fi, cellular service and WiMAX?

123.  What are the major drivers of mobile computing?

124.  Descibe mobile portals and voice portals?

125.  Describe wireless financial services?

126.  Discuss some of the major intra business wireless applications?

127.  Define pervasive computing, RFID, and wireless sensor network?

128.  Provide two specific business uses of RFID technology?

129.  Describe the four major threat to the security of wireless networks?

130.  Which of threat is the most dangerous for a business? Which is the most dangerous for an individual? support your answers.

131.  Describe the problems that modern information technology departments face.

132.  Describe the key characteristics and advantages of cloud computing.

133.  Identify a use-case-scenario for each of the four types of clouds.

134.  Explain the operational model of each of the three types of cloud services.

135.  Identify the key benefits of cloud computing.

136.  Discuss the concerns and risks associated with cloud computing.

137.  Explain the role of Web services in building a firm’s IT applications, providing examples.

Chapter 6

Information System within Organization: Transaction Processing Systems, Functional

Area Information System, ERP and ERP support of Business Process.

Acquiring Information Systems and Applications: Various System development life

cycle models.

138.  Explain the purpose of transaction processing systems.

139.  Explain the types of support information systems can provide for each functional area of the organization.

140.  Identify advantages and drawbacks to businesses implementing an enterprise resource planning system.

141.  Describe the three main business processes supported by ERP systems.

142.  Discuss the three major types of reports generated by the functional area information systems and enterprise resource planning systems, providing examples of each type.

143.  Define TPS? List the key functions of TPS?

144.  Define a functional area information system and list its major characteristics.

145.  How do information system benefits the finance and accounting functional area?

146.  Explain how POM personnel use information systems to perform their jobs more effectively and effciently?

147.  What are the most important HRIS applications?

148.  Define ERP and describe its functions?

149.  What are ERPII systems?

150.  Differentiate between core ERP modules and extended ERP modules?

151.  List some drawbacks of ERP software?

152.  Highlight the difference between ERP configuration, cutomization, and best of breed implementation strategies.

153.  What are the three main intra organisational processes that are typically supported by ERP system?

154.  Why is it important that all steps in each process generate a document that is dtored in the ERP?

155.  What is the difference between inter and intra company processes?

156.  What are the two main ES systems that support interorganizational processes?

157.  Compare and contrast the three major types of reports?

158.  Compare and contrast the three types of on-demand reports?

159.  Discuss the different cost/benefit analyses that companies must take into account when formulating an IT strategic plan?

160.  Discuss the four business decisions that companies must make when they acquire new applications?

161.  Enumerate the primary tasks and the importance of each of the six processes involved in the systems development life cycle?

162.  Describe alternative development methods and the tools that augment development methods?

163.  Analyze the process of vendor and software selection?

164.  what are some problems associated with assessing the costs of IT?

165.  What difficulties accompany the intangible benefits from IT?

166.  Describe the NPV, ROI, breakeven analysis, and business case approaches.

167.  Describe the four fundamental business decisions that organizations must make when acquiring information systems?

168.  Discuss each of the seven development methods in this section with regard to the four business decisions that organisations must take?

169.  Describe the feasibility study?

170.  What is the difference between systems analysis and systems design?

171.  Describe structured programming?

172.  What are the four conversion methods?

173.  Describe the alternate methods that can be used for systems development other than the SDLC?

174.  Describe the tools that augment the traditional SDLC?